Frequently Asked Questions

We’re always working to get your orders on their way to you as quickly as we can.

Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. Once you receive an email from us that your order has been shipped.

It depends on where you are. All orders are generally shipped within 1-3 business days. More informations please visit Shipping Policy. Delivery details will be provided in your confirmation email.

Yes, we will ship all over the world and free shipping!

Yes, we accept drop shipping order, we will ship out according the address you leave on the orders!

Once you receive an email from us that your order has been shipped, simply click on the link in the email to track your order, using the shipment number in the email.

We accept all the payment like visa, apple pay, paypal, etc!

Shipping is free for all orders worldwide!

Order usually is not include tax since each country has its own set of rules!  When shipping internationally it is important to know that the end customer is importing the product, and will therefore likely have to pay duties/taxes.

There are only 3 steps to set up: 

1.Take out of the stick and turn it on.
2.Download the APP by QR code or on the Google Play/ APP Store.
3.Turn on the Wi-Fi of your phone, connected and start to use.

When you see a “pre-order” or” on backorder” button next to a model, it means you can place an order for that model from Miredor — even though it may not be in stock yet. Shipping dates will vary, depending on the model and when we expect to receive new inventory. The anticipated shipping timeframe will be shown on the “model detail” page of the website. All ship dates, however, are approximate and are subject to change without prior notice.

Miredor warrants its products for 2 years after the date of purchase.

General instructions and a video how to use are available, you can follow the instructions to use it.

Yes, compatible with all brand of Smartphone, Tablets, whether Android or lOS, like iPhone, iPad, Samsung, Sony, Nokia, Huawei, Xiaomi and so on, you can use it easily and anywhere.

You can find the tips for most of the models selling in our store, please email us if you can not find it!

Yes, the visual ear cleaner products has been FDA approved, the ear scoop made in medical biologygrade PC + silica material, it is soft and the silicone protective plug can be adjusted to meet different ear adult and pediatric.

Please compare the parameters via filter function in the product list, Battery Capacity / Charging Type / Gyroscope / Pixel / Working Time etc. Usually model X0 is for new entry user, and  model T15 is for young people who need clean acne, pimple, etc together, and model Note5 pro is for family use!

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